Thank you for shopping at Organosilvia Pvt. Ltd. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at organosilvia@gmail.com or call us at +91-9868490662
Exchanges
We do not offer exchanges at this time. If you need a different item, simply return the unwanted item for a refund and place a new order for the item you desire.
This return policy is designed to be straightforward and fair, ensuring a smooth process for our valued customers. We appreciate your business and strive to provide the best shopping experience possible.
